Date: April 22, 2025
Revision #: 0
Table of Contents
1.0 Revision History
2.0 Privacy Policy
3.0 Purpose
4.0 Procedure Owner
5.0 Definitions
6.0 Policy
7.0 Your Access To & Control Over Information
8.0 Children’s Privacy
9.0 Registration
10.0 Orders
11.0 Sharing
12.0 Security
13.0 Cookies
14.0 Links
15.0 Surveys & Contests
16.0 Notification of Changes
17.0 Your Privacy Rights
1.0 Revision History
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Summary of change
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Approved by
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| 0 | 4/22/2025 | Initial Release | |
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2.0 Privacy Policy
3.0 Purpose
For the purposes of this policy, “C-Sharpe Co., LLC” shall hereinafter be referred to as “C/Sharpe”. This designation is used for convenience and shall not affect the legal status or rights of C-Sharpe Co., LLC.
A privacy policy is a written, published statement that articulates the documented position of an organization on how it handles the personally identifiable information (PII) that it gathers and uses in the normal course of business. The policy includes information relating to the processes of information collection, analysis, maintenance, dissemination, access, expungement, and disposition.
The purpose of the policy is to articulate publicly that C/Sharpe will adhere to legal requirements and policy determinations that enable the gathering and sharing of information to occur in a manner that protects personal privacy interests. A well-developed and implemented privacy policy uses resources wisely and effectively; protects the organization and the individuals; and promotes public trust.
4.0 Procedure Owner
The ACTING CTO, in conjunction with the ACTING ISSM, is responsible for the administration and execution of this Policy.
5.0 Definitions
ACTING CTO: Chief Technology Officer who is responsible for the technical direction and strategy of C/Sharpe systems.
Information System: [44 U.S.C., Sec. 3502] A discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information. May also be referenced as “system” or “IS”.
ACTING ISSM: The C/Sharpe Information Systems Security Manager over C/Sharpe systems. Responsible for implementing the technical strategy directed by the ACTING CTO.
ACTING ISSO: Information Systems Security Officer (ISSO) is responsible for ensuring the policies and procedures established by the ACTING CTO and ACTING ISSM are executed via technical, physical, or operational means throughout the C/Sharpe systems.
6.0 Policy
6.1 Privacy Notice
This privacy notice discloses the privacy practices for C/Sharpe and our website, https://csharpe.com/. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
– What information we collect;
– With whom it is shared;
– How it can be corrected;
– How it is secured;
– How policy changes will be communicated; and
– How to address concerns over misuse of personal data
If multiple websites are used then list them here. Modify the verbiage as needed.
6.2 Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside our organization, other than as necessary to fulfill your request (e.g., order fulfillment).
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
6.3 Information You Provide to Us:
– From Websites or Events: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Get Started Today” (or similar) online form or if you register for a C/Sharpe webinar. If you contact us through the Website, we will keep a record of our correspondence.
– From the Services: We receive and store information you provide directly to us. For example, when setting up new users or prospective clients, we collect Personal Information, such as name and email address, to provide them with the Services. The types of information we may collect directly from our customers and their users include names; usernames; email addresses; postal addresses; phone numbers; job titles; transactional information (including services purchased); as well as any other contact or other information they choose to provide us or upload to our systems in connection with the Services.
6.4 Information We Automatically Collect:
When you use the Website:
– When you visit the Website, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our website.
When you use the Services:
– Usage Information we keep track of user activity with the types of Services our customers and their users use, the configuration of their computers, and performance metrics related to their use of the Services.
– Log Information we log information about our customers and their users when you use one of the Services including Internet Protocol (“IP”) address.
– Information collected by cookies and other similar technologies we use various technologies to collect information which may include saving cookies to users’ computers.
– Customer feedback while using the Services, you may be asked to provide feedback (e.g., in the software directly or after receiving help from our support team). Providing this feedback is entirely optional.
7.0 Your Access To & Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.
8.0 Children’s Privacy
Our website is not intended for use by minors, and we do not knowingly collect, use, or store personal data from individuals under the age of 13 in the United States or under 16 in the European Economic Area (EEA) and the United Kingdom, as defined by applicable privacy laws such as the Children’s Online Privacy Protection Act (COPPA) in the U.S. and the General Data Protection Regulation (GDPR) in the EEA and UK.
If we become aware that we have inadvertently collected personal information from a minor without verified parental consent, we will take immediate steps to delete the information from our records. If you believe that a minor may have provided us with personal data, please contact us at info@csharpe.com.
9.0 Registration
Our website does not currently require registration or login to access its content. We do not collect personal information through user accounts at this time. If in the future we introduce a registration or login feature, we may require certain details such as your name and email address to enhance your experience and provide relevant services. Any optional information, such as demographic details, will be collected only with your consent. For updates on our privacy practices, please review this section periodically.
10.0 Orders
Our website does not currently support online ordering or payment processing. We do not collect billing, shipping, or financial information from users. If we introduce an ordering feature in the future, we may request necessary contact and payment details to process purchases securely. Any updates to this policy will be reflected here.
11.0 Sharing
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any person.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except to provide these services.
12.0 Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as name, phone number, email address, company name, property name), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “HTTPS” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., administration) are granted access to personally identifiable information that was submitted. The computers/servers on which we store personally identifiable information are kept in a secure environment.
13.0 Cookies
We use cookies and similar tracking technologies on this site to enhance user experience, analyze site performance, and personalize content. A cookie is a small piece of data stored on your device that helps improve access to our site and recognize returning visitors.
How We Use Cookies
– Essential Cookies: Necessary for site functionality, such as remembering login sessions and security settings.
– Performance & Analytics Cookies: We use Google Analytics to collect information about how visitors interact with our site. Google Analytics uses cookies to track site activity, including pages visited, time spent on pages, and how users navigate the website. This data helps us understand trends, optimize content, and improve user experience.
– Advertising & Third-Party Cookies: Some of our business partners, including advertisers like Google and Facebook, may place cookies on our site to track user interests and deliver targeted advertisements. We do not control these third-party cookies.
Google Analytics and Your Data
Google Analytics collects anonymized data, such as IP addresses, browser type, and device information. This data is used for aggregated analysis and does not directly identify individuals. You can learn more about how Google Analytics processes data by visiting Google’s Privacy & Terms.
Managing Cookies & Opt-Out Options
You can manage cookie preferences through your browser settings or opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
By continuing to use our website, you consent to our use of cookies as outlined in this policy.
14.0 Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
15.0 Surveys & Contests
From time to time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary, and you may choose whether to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
16.0 Notification of Changes
C/Sharpe will notify consumers by posting on the website whenever material changes are made to the privacy notice.
17.0 Your Privacy Rights
17.1 What choices do I have?
You have the right to control how your personal data is collected and used. You may choose not (opt out) to provide certain information; however, some features and services may require it for access or functionality.
17.2 How can I exercise my data subject rights?
If you wish to access, review, update, rectify, or delete any personal data we hold about you, or if you want to exercise your rights under the EU General Data Protection Regulation (GDPR) or applicable U.S. privacy laws, you may do so by:
– Submitting a request via our Web Form (https://csharpe.com/contact-us/).
– Contacting us directly at info@csharpe.com.
Our privacy team will review your request and respond as soon as possible. Please note that, in some cases, we may need to verify your identity before processing your request.
Additionally, we may retain and use certain personal data as required to comply with legal obligations, resolve disputes, enforce agreements, or for legitimate business purposes. However, any retained data will be anonymized and de-identified where applicable.
17.3 California Residents’ Rights
If you are a California resident, you may request information regarding the categories of personal data we share with affiliates or third parties for marketing purposes. You also have the right to request deletion of your personal data or opt out of its sale or sharing, as provided under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
To exercise these rights, please submit a written request to: info@csharpe.com
